News

 

May 1, 2017 – New Warranty Policy & Extended Warranty Programs

Graphtec America, Inc. is proud to announce its new standard warranty policy and extended warranty programs.

Cutting plotters purchased after May 1, 2017 have the following increased standard warranty periods.

  • CE6000: 2 Year Standard Warranty
  • FC8600:3 Year Standard Warranty
  • FCX2000: 2 Year Standard Warranty
  • FC4500: 2 Year Standard Warranty
  • Extended warranty programs are available for 90 days after the cutting plotter’s purchase date and offer a maximum extension up to 5 years.


    For more information, please visit Product Warranty Serive Program – Cutting Plotters




    January 22 – The introduction of Graphtec’s new home website

    Graphtec America, Inc. is pleased to announce the release of our new website, designed with a fresh new look and user-friendly navigation, updated with the latest information about our products and services. We are confident that our customers will be able to utilize its many features including:

    Intuitive navigation
    The navigation bar at the top of each page contains all categories and subcategories relevant to that application, product, or service. This bar is divided into specific sections to assist in making searches as fast and easy as possible. A simplified footer is located at the bottom of each page for viewing overall subjects.

    Instructional videos
    Instructional videos regarding hardware, software, and applications can all be found in their respective areas. These videos benefit everyone from beginner to expert levels by providing step by step explanations.

    Detailed list of product applications
    A list of product applications is also included to detail the wide variety of markets in which Graphtec products are used.

    Graphtec America, Inc. is a wholly owned subsidiary of Graphtec Corporation in Yokohama, Japan. Graphtec produces vinyl cutters, color label printers, scanners, intelligent recording instruments, and data acquisition systems. Recognized as a technological leader, Graphtec has engineering, manufacturing, distribution, and service operations in Japan and the United States of America. In addition, Graphtec products are sold and serviced via business partners and distributors worldwide. For more information on Graphtec America products, please call (800)854-8385 or visit the web site at www.graphtecamerica.com