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  Imaging Support/Downloads
64 bit Windows Vista Drivers Available Summer 2009

You will only need the 64 bit driver if using CorelDraw© or Illustrator© with
Cutting Master 2 on a 64-bit Windows system
 
Downloads By Product
Roll-Feed Cutting Plotters
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Flatbed Cutting Plotters
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Desktop Cutting Plotters
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SignJet Pro Large Format Inkjet Printers
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ATTENTION MACINTOSH USERS
Mac users using Safari, with firewall or if ".TXT" extension displays when downloading.
Steps to take:
1) Control+Click, "Download Linked File"
2) Delete ".TXT" extension before unstuffing file.
 
Most Recent Software/Drivers/Firmware/Updates
 
Bullet Arrow Firmware v1.80 for FC8000 Series
Bullet Arrow Firmware v1.80 Release Notes Get Adobe Reader
  1. Default of Page length : 1078”
  2. Default of Pen Up Move : Enable
  3. Default of Command setting : Auto
  4. Unit of Blade length : English (when inch is selected)
  5. Add “CUTTING PRO” test cut
  6. Display the cut area (when FAST key or Position Key pressed)
  7. Copy function when auto command detect mode set to on
  8. Registration mark detection setting fix
 
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Bullet Arrow Windows 32 bit Vista Driver for Cutting Plotters (FC, CE Series, CraftROBO Pro)
64 bit Windows Vista Driver Available Summer 2009
   
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FC8000 Series - Windows Driver (32 bit Windows Vista, XP, 2000 Compatible)
64 bit Windows Vista Driver Available Summer 2009
   
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Release Notes Firmware Ver 3.20 Get Adobe Reader
   
Bullet Arrow Plotter Driver OP662 v1.30 - FC7000/CE5000 and most previous plotter models
 
 
Print & Cut Setup Instructions for 3rd Party RIP Applications
 
Graphtec cutting plotters are supported by most popular signmaking software, including software RIP applications for Print & Cut workflows that combine a separate printer and cutting plotter.

The following setup instructions have been provided by the software developers to help you configure your software to connect to your printer and a Graphtec Plotter.  If you have specific questions about a particular application, please contact the software developer's support department.
 
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CADLink SignLab Get Adobe Reader
  Support:  CADLink Technology Corporation
       
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SAI FlexiSign 8 Get Adobe Reader
  Support: SA International
       
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ONYX Cut-Server 7  Get Adobe Reader
  Support: ONYX Graphics Inc.
       
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WASATCH SoftRIP Get Adobe Reader
  Support: WASATCH Computer Technology
 
 
•  Print & Cut with any RIP using Cutting Master 2 Quick Guide pdf 316.6KB
Get Adobe Reader
 
 
 
Drivers & Software Updates By Product
CE5000 120AP - Apparel
 
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CE5000 Series
 
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  Bullet Arrow Windows 32 bit Vista Driver for Cutting Plotters (FC, CE Series, CraftROBO Pro)
64 bit Windows Vista Driver Available Summer 2009
   
 
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Release Notes on Firmware Version 3.20  Get Adobe Reader
   
FC8000 Series - High Performance
 
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For Windows: FC8000 Driver (32 bit Vista, XP, 2000)
64 bit Windows Vista Driver Available Summer 2009
   
 
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FC7000 MK2 Series - High Performance
 
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FC4200 Series - Compact Flatbed
 
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For Windows:
OPS640-WIN-VUP-E Cutting Master Ver. 3.60 Update
   
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For Macintosh: 
OPS640-MAC-VUP-E Cutting Master Ver. 3.30 OSX Update
   
 
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FC2250 Series - Large Flatbed
 
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For Windows: Graphtec Plotter Driver (Windows 32 bit Vista)
64 bit Windows Vista Driver Available Summer 2009
   
 
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FC3600 Heavy Duty Flatbed
 
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For Windows: Graphtec Plotter Driver (Windows 32 bit Vista)
64 bit Windows Vista Driver Available Summer 2009
   
 
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Craft ROBO (CC100 & CC200)
 
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Craft ROBO Pro (CE5000-40CRP)
 
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Release Notes on Firmware Version 3.0  Get Adobe Reader
   
Craft ROBO ProII (CE3000-40CRP)
 
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JS310-18ES InkJet Printer
 
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JS310-25ES InkJet Printer
 
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IS210/IS210 Pro LC Scanners
 
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CS510, CS610 & CSX300 Scanners
 
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RMA Forms
 
RMA forms must be filled out and faxed in to us, so that we can generate an RMA number.  Please click on the appropriate form and then print it out.
 
RMA request form, for products still under warranty Get Adobe Reader
 
RMA request form, for products no longer under warranty Get Adobe Reader
 
Please Provide Your Product's Serial Number With Your Tech Service Inquiry
Technical Service
 
Tel: (888) 318-3247
Fax:  (949) 860-4113
 
Please Provide Your Product's Serial Number With Your Tech Service Inquiry
 
Customer Service
 
Tel:  (888) 447-2748
   
 
 
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  arrow down Feature Products
 
fc8000  
 
The NEW Graphtec FC8000 Cutting Pro® series are high-performance cutting plotters designed for sign making, graphic arts and aftermarket automotive styling.
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fc2250  
 
Graphtec FC2250 Series Advanced Flatbed Cutting Plotters.
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CE5000 is Graphtec’s leading price/performance cutter. Providing an ideal solution for cutting a wide variety of materials.
Learn More