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Legal Terms & Conditions

Graphtec America, Inc's obligations under this warranty do not apply to any defect, malfunction, or failure as a result of misuse, abuse, improper installation, or use with faulty or improper equipment.  Warranty is valid only for products purchased from Graphtec America, Inc and authorized dealers and operated in the country where product is purchased.  A product that is adapted or modified to operate in any country other than the country for which it was designed, manufactured, approved, or authorized is not covered under this warranty.  This warranty does not cover damage caused by accident, unauthorized repairs or modifications, improper use of electrical power supply, power surges or other external power supply faults, loss of power, failure to provide manufacturer's recommended maintenance, product transportation, neglect, vandalism, environmental conditions loss of use during any repair process, or any other conditions whatsoever that are beyond the control of Graphtec America, Inc.  Graphtec America, Inc shall have no liability for any incidental, consequential, or special damages.  In no event shall this warranty require more than the repair or replacement of any part or parts that are found to be defective within the effective period of the warranty.  No refunds will be given. If the necessary replacement parts are not available, Graphtec America, Inc reserves the right to make product substitutions of equal or greater value in lieu of repair or replacement.  This warranty does not extend to the purchase of opened, used, repaired, repackaged, and/or resealed products; including but not limited to sale of such products on internet auction sites and/or sales of such products by surplus or bulk resellers.  Any and all warranties or guarantees are void for any products or parts thereof which are repaired, replaced, altered, or modified without the prior express, written consent of Graphtec America, Inc.

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